NCR showcased its suite of innovative omni-channel technologies at the NCR Omni-Channel Consumer Experience Forum for the banking, retail and travel industry in the Asia, Middle East and Africa region.
Across all industries, consumers are using physical and digital channels interchangeably, often expecting the ability to begin a ransaction in one channel and complete it in another. For example, a consumer may research a home loan online but complete the transaction in a bank branch.
NCR partners and media flocked to the event to witness the consumer experience forum.