ABF Retail Banking Awards 2019

Thu, 18 July 2019


Asian Banking & Finance magazine is bringing back the Retail Banking Awards on its 14th year to recognise outstanding banks that have introduced groundbreaking products and services that successfully adapted with the rapidly evolving tech landscape.
As digital transactions continue to outstrip branch transactions in Asia, banks across the region have been trying to strike the perfect balance between physical and digital to create the branch for the future. All these they aim to achieve while competing against agile fintechs that try to unbundle their core offerings and erode their revenues.
If your bank has launched a product or service that proves to be an industry game changer against this competitive landscape, nominate now and get recognised amongst the esteemed winners at this year's Retail Banking Awards.
Last year’s awards dinner gathered over 300 senior executives where more than 101 Asian banks from 34 countries were hailed as winners.  
  • Domestic Retail Bank of the Year, which is open to predominantly domestic banks
  • International Retail Bank of the Year, which is open to predominantly international/foreign banks operating in a market.
  • Rural/Cooperative Bank of the Year
  • Finance Company of the Year, which is open to non-bank financial institutions
  • Advertising Campaign of the Year
  • Automobile Lending Initiative of the Year
  • Branch Innovation of the Year
  • Consumer Finance Product of the Year
  • Core Banking System Initiative of the Year
  • Corporate Social Responsibility Program of the Year
  • Credit Card Initiative of the Year
  • Debit Card Initiative of the Year
  • Digital Banking Initiative of the Year
  • Employer Award of the Year
  • Financial Inclusion Initiative of the Year
  • Gold and Precious Metals Bank of the Year
  • Mobile Banking Initiative of the Year
  • Mortgage and Home Loan Product of the Year
  • New Consumer Lending Product of the Year
  • Online Banking Initiative of the Year
  • Online Securities Platform of the Year
  • Open Banking Initiative of the Year
  • Service Innovation of the Year
  • SME Bank of the Year
  • Social Media Initiative of the Year
  • Wealth Management Platform of the Year
  • Website of the Year
Deadline for submission: 17 May 2019, Friday
Awards dinner: 18 
July 2019 at the Shangri-La Hotel, Singapore
For 2018 list of winners, click here.
For 2018 awards dinner gallery, click here.
“I would like to thank the Asian Banking and Finance for giving us the award for the Domestic Retail Bank of the Year - Singapore. In criteria for judging, one of the key things that judges look for is how nominees make banking easier and seamless for customers. Based on the technology that we introduced to the marketplace in the past one to one and a half years, we believe that we have made that easy for our customers and this is exactly the core reason why ABF has given us this award, so thank you for the recognition.”
Han Kwee Juan, CEO & Country Business Manager, Citibank

It's great honor for us to be awarded Retail Bank of the Year for Sri Lanka, China, Vietnam and entire Asia Pacific region, thank you very much. We keep customers at the centre of everything that we do, which I think is a big part of our success. We are very happy with the recognition and will continue to focus and invest in Asia Pacific.

Anurag Mathur, Head of Retail Banking & Wealth Management, HSBC Bank (Singapore)


For more details, contact:
Julie Anne Nunez
+65 3158 1386 ext 221
[email protected]